Our Mission
Memphis Goodwill Industries, a 501(c)3 non-profit agency, connects people to good jobs, good homes, good families and good neighborhoods leading to healthy communities. The guiding principles that enable us to accomplish our mission are as follows:
- Our People
- They are our greatest assets. We encourage growth, both professional and personal, and we want our people to succeed.
- Honesty
- We work together with integrity and with the highest ethical standards.
- Effectiveness
- We are dedicated to making the right things happen with superior results.
- Stewardship
- We accept responsibility for the care of our mission, guiding principles, resources and people.
- Continuous Improvement
- We are better today than yesterday, but not as good as tomorrow.
- Teamwork - No person is as smart as all of us. We ask for input from those around us, provide responsive answers to others, and encourage team-based decision making.
- Open Communications - We create a safe environment for quality communication as well as quality listening in order to enhance understanding and achieve common goals both with customers and each other.
- Responsibility
- We value our personal and professional obligations; we keep our promises.
- Spirit
- We bring a passion for our mission to all that we do.
- Acknowledgement
- Our people will be coached and know where they stand. We recognize work well done.
- Empowerment - We provide skills, resources, and authority to assist people in making informed decisions to further their personal and professional lives.
